If you're in mental health, and share our philosophy, we would love to chat with you
- Simply somebody to talk to.
- Discuss your specific needs and create a personalized plan.
- Confidential and compassionate support.
- Getting clarity or a second opinion.
In an ever-increasingly technological world, our support workers provide a down to earth, human experience. In all its imperfections, vulnerability, joy and depth
Somebody that can meet you where you are at any given day. Doesn't matter if it's a good day, or a bad day. We will be there regardless
A deeper way of listening, learning as we listen, about others and ourselves -
Somebody that can let others lead the situation and take a backseat when interacting, allowing others to fill the space
Somebody that can allow agency to a person's choice and control, despite what a support worker might think
Somebody that understands boundaries, can communicate boundaries articulately, and enforce boundaries
Somebody that says what they mean, and means what they say, and is comfortable in their nature
Somebody who can relate and walk a mile in other shoes
Somebody that is warm natured, and communicates with good nature and comfort
Somebody that is consistent with the way they support and can be themselves.
Somebody who is open minded, and has a deep experience of the world
Somebody who has a depth of life experience and thus can help in most situations
Somebody that is not only aware of themselves, but is aware of others, and the situation
Somebody who has had a profound lived experience in their own darkness
Somebody who genuinely thinks about others, their circumstances,and how to make it better
Somebody who can park their ego and make it about others
Somebody who is humble and doesn't mind passing off thecredit to others and knows that luck is involved. It's understanding that theymay not have the answer, research, and finds out.
Positive hearted and comes from a place of positivity
Somebody that can talk about the elephant in the room if necessaryand have uncomfortable conversations. They 'tell it how it is' and can be braveenough to say it
When appropriate, to be vulnerable with others when it canmake a massive impact. Allow themselves to be human, and demonstrate thatpeople in their situation, they aren’t the only one
On time, does what they say their going to do, when they said they were going to
Somebody who radically accepts others, and does not make any judgements on people, their decisions, or what they are telling you in confidence
Not sarcastic, doesn't tell people what to do, and doesn't treat people like they're below them.
Somebody who can break tasks down into small things, helpothers take step by step approach, and acknowledge those small steps to build momentum
Somebody who is respectful towards others, and does not stepon other people’s toes
Somebody that doesn't let the world change them, and can continue to be themselves
Somebody who researches what works and what does not, from multiple sources
Can see different perspectives on life, situations and people, and see the inter-relatedness of those observations
Because they have let go of their ego, they can let go ofthe outcome of the person their supporting, and let people make their owndecisions which might not be ideal, and not take it personally
Can be light-hearted and not take things too seriously
Somebody who can be a friend, but also knows when Friendship is not enough
Can reframe situations and perceptions to see different meanings
Somebody that can be depended on to be consistent
Somebody who can actively listen to others story attentively
Somebody who can motivate with the power of storytelling and relatedness
Somebody who checks in when they observe or feel the moment
Compliments their experience with training, such as St Johns Training & Suicide preventation Training
Somebody that can laugh, share laughter appropriately, andcan disarm situations with humour
Somebody who is upfront and does not lie
Somebody who can take their time and knows that everything in due time
We believe lived experience provides the best foundation for being a brilliant support worker. Complimented with a heart of gold nature and constant learning.
We have developed the largest open resource platform for mental health support workers and people needing support in Australia.
It's simple tips, and simple links to help you either understand yourself, others, or help others.
Is to up the standard of support workers across Australia by providing free, lived experience education, along with clinical-evidence based tools to help anybody with mental health.

Information for mental health support workers, people with mental health confusion, care givers of loved ones, and people trying better to understand themselves.

We also provide links to helpful resources in the local community that educate and treat people with respect. Along with links to advocates for mental health, and people speaking about their lived experience.

