Human

In an ever-increasingly technological world, our support workers provide a down to earth, human experience. In all its imperfections, vulnerability, joy and depth

Meets you where are you

Somebody that can meet you where you are at any given day. Doesn't matter if it's a good day, or a bad day. We will be there regardless

'Dadirri'

A deeper way of listening, learning as we listen, about others and ourselves -

Let's others lead

Somebody that can let others lead the situation and take a backseat when interacting, allowing others to fill the space

Allow Agency

Somebody that can allow agency to a person's choice and control, despite what a support worker might think

Boundaries

Somebody that understands boundaries, can communicate boundaries articulately, and enforce boundaries  

Authentic

Somebody that says what they mean, and means what they say, and is comfortable in their nature

Empathetic

Somebody who can relate and walk a mile in other shoes

Warmth

Somebody that is warm natured, and communicates with good nature and comfort

Consistent

Somebody that is consistent with the way they support and can be themselves.

Open Minded

Somebody who is open minded, and has a deep experience of the world

Jack of all Trades

Somebody who has a depth of life experience and thus can help in most situations

Awareness

Somebody that is not only aware of themselves, but is aware of others, and the situation

Lived Experience

Somebody who has had a profound lived experience in their own darkness

Caring

Somebody who genuinely thinks about others, their circumstances,and how to make it better

Egoless

Somebody who can park their ego and make it about others

Humility

Somebody who is humble and doesn't mind passing off thecredit to others and knows that luck is involved. It's understanding that theymay not have the answer, research, and finds out.

Kind

Positive hearted and comes from a place of positivity

'Can play with a straight bat'

Somebody that can talk about the elephant in the room if necessaryand have uncomfortable conversations. They 'tell it how it is' and can be braveenough to say it

Vulnerable

When appropriate, to be vulnerable with others when it canmake a massive impact. Allow themselves to be human, and demonstrate thatpeople in their situation, they aren’t the only one

Punctual

On time, does what they say their going to do, when they said they were going to

No Judgement

Somebody who radically accepts others, and does not make any judgements on people, their decisions, or what they are telling you in confidence

Doesn't babysit

Not sarcastic, doesn't tell people what to do, and doesn't treat people like they're below them.

Acknowledges small steps

Somebody who can break tasks down into small things, helpothers take step by step approach, and acknowledge those small steps to build momentum

Respectful

Somebody who is respectful towards others, and does not stepon other people’s toes

Resilient

Somebody that doesn't let the world change them, and can continue to be themselves

Evidence based approach

Somebody who researches what works and what does not, from multiple sources

Can see different perspectives

Can see different perspectives on life, situations and people, and see the inter-relatedness of those observations

Detached from the Outcome

Because they have let go of their ego, they can let go ofthe outcome of the person their supporting, and let people make their owndecisions which might not be ideal, and not take it personally

Not take themselves too seriously

Can be light-hearted and not take things too seriously

Friendly

Somebody who can be a friend, but also knows when Friendship is not enough

Ability to re-frame things

Can reframe situations and perceptions to see different meanings

Reliability

Somebody that can be depended on to be consistent

Active Listening

Somebody who can actively listen to others story attentively

Ability to create stories

Somebody who can motivate with the power of storytelling and relatedness

Checking in

Somebody who checks in when they observe or feel the moment

Training

Compliments their experience with training, such as St Johns Training & Suicide preventation Training

Humorous

Somebody that can laugh, share laughter appropriately, andcan disarm situations with humour

Honest

Somebody who is upfront and does not lie

Patience

Somebody who can take their time and knows that everything in due time

Our lived experience mental health support workers

We believe lived experience provides the best foundation for being a brilliant support worker. Complimented with a heart of gold nature and constant learning.

All team
Education & Support

Committed to being the absolute best

We have developed the largest open resource platform for mental health support workers and people needing support in Australia.

It's simple tips, and simple links to help you either understand yourself, others, or help others.

Our goal

Is to up the standard of support workers across Australia by providing free, lived experience education, along with clinical-evidence based tools to help anybody with mental health.

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Resource Includes

Information for mental health support workers, people with mental health confusion, care givers of loved ones, and people trying better to understand themselves.

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And More!

We also provide links to helpful resources in the local community that educate and treat people with respect. Along with links to advocates for mental health, and people speaking about their lived experience.

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Contact Us

If you're in mental health, and share our philosophy, we would love to chat with you

  • Simply somebody to talk to.
  • Discuss your specific needs and create a personalized plan.
  • Confidential and compassionate support.
  • Getting clarity or a second opinion.
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