About Hearts of Gold Support

Refer a Participant

Refer an somebody needing peer-led lived experience support across Melbourne's north-east and east.

Daniel
Michael
Andrea
Joshua

Who are you referring?
Please select below:

Which individuals do we take?

Adults with psychosocial disability supports private or NDIS plans
Complex needs including alcohol and other drugs alongside mental health
North eastern and eastern suburbs of Melbourne

What we provide

Peer Support Workers with lived experience of mental health recovery, who are mentored by psychologists. They take a strengths-based, trauma-informed, and recovery-oriented approach. We are not a clinical service.

How to refer an Individual?

Complete the form or call us. We will come back to you on whether we can take the referral and when we could start.

If you do not have all the details, or are hesitant about sharing information, that's OK – we understand. Please give us initials and a preferred contact method and we can talk about the rest in person.

What happens next:

01
We confirm receipt and whether we have capacity
02
We arrange an initial conversation with the participant, no obligation
03
We match a peer worker on fit rather than availability
04
We confirm the start date and service agreement with you
Step 1 of 3
Step 2 of 3
Step 3 of 3
Icon of two hands shaking, forming a heart shape symbolizing partnership and trust.

Message Sent!

Thanks for reaching out!
We will get back to you within 1–2 business days. For anything urgent, please call us on 0434555579.

Oops! Something went wrong while submitting the form.

Which agencies do we take?

Adults with psychosocial disability supports private or NDIS plans
Complex needs including alcohol and other drugs alongside mental health
North eastern and eastern suburbs of Melbourne

What we provide

Peer support workers with lived experience of mental health recovery, mentored by psychologists and social workers. Strengths-based, trauma-informed, recovery-oriented.We are not a clinical service. We work alongside treating teams rather than instead of them.

How to refer an Agency?

Complete the form or call us. We will come back to you on whether we can take the referral and when we could start.

What happens next:

01
We confirm receipt and whether we have capacity
02
We arrange an initial conversation with the participant, no obligation
03
We match a peer worker on fit rather than availability
04
We confirm the start date and service agreement with you
Icon of two hands shaking, forming a heart shape symbolizing partnership and trust.

Message Sent!

Thanks for reaching out!
We will get back to you within 1–2 business days. For anything urgent, please call us on 0434555579.

Oops! Something went wrong while submitting the form.
Clear Answers

Frequently Asked Questions

Daniel
Michael
Andrea
Joshua
No corporate speak or clinical jargon—just real answers from people who get it.

Do I need a referral?

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No. You can contact us directly. Many participants come to us through a support coordinator, but you do not need one to get in touch.

How can I trust you?

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We have supported people quadruple the average support worker tenure length. Quality over quantity, and we hope in time we can build trust, and look forward to the first step.