Hearts of Gold

Content and Genuine Approaches We Endorse

Disclaimer: this is general content and you don't need to agree with everything posted here. Some of it will be controversial, and some of it may be distressing to some people. It's simply to convey what makes us happy, emotional or inspired, and what we can aspire to be if we work together.

Below are the videos we like:

Japanese Nurses in Training Wear Pain Suits to Better Understand Patients

Japanese nurses wearing pain suits during training in hospitals to better understand the challenges of patients.

Charles Bronson Advice To Tom Hardy After His break up

Charles Bronson Advice To Tom Hardy After His break up

The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma

The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma

Nat’s What I Reckon

Nat's honesty story about how he got here
Green heart shape formed by two hands shaking, symbolizing partnership or agreement.
Hearts of Gold

We have our own resources.

visit our resources page
Daniel
Michael
Andrea
Joshua
"Every day is a school day"
Multiple hands of different people placed on a tree trunk in a forest, symbolizing unity and connection with nature.Empty two-lane road with yellow dashed centerline running through a forested mountain area with tall pine trees on both sides.
Meet our

Lived Experience Peer Support Workers

We believe lived experience provides the best foundation for being a brilliant support worker. Complemented with a heart-of-gold nature and guided by tailored professional training, our support workers provide high quality, long term support for you.

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Joshua

Joshua's support style is grounded, relaxed and patient. Having been in professional mixed material art fights, he has the mindset to handle stressful situations, and ground those experiencing distress. He enjoys a good chat, along with taking his time and allowing for space for conversation and doesn't take himself too seriously despite his depth of experiences.

Joshua

Lived Experience Mental Health Support Worker
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Tia

Tia's caring nature is the cornerstone to her support. Her positivity infects those around her distracting people from the worse things in life. Her constant learning approach means that she gets more informed every week that passes by.

Tia

Lived Experience Mental Health Support Worker
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Michael

"Hi i'm Michael. I'm a registered psychologist with approximately 8 years working within the mental health sector. I encourage authenticity, to enable people to feel comfortable enough to cut straight through the issue at hand."

Michael

Psychologist & Mentor
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Andrea

Andrea is a Christian Lived Experience Support Worker, who has over ten years experience caring for a loved one in personal care and mental health support. She is an accomplished Philosopher and Theologian. This combination gives her a unique, sophisticated and grounded approach to support work.

Andrea

Lived Experience Mental Health Support Worker
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Daniel

Daniel is a down to earth, peaceful, attentive and natural active listener with extensive experience in being a support worker. He believes firmly in letting you drive your own experience and is a constant learner. He has experience with a range of presentations including major depression, schizophrenia, social anxiety, intellectual disabilities, autism, ASD and PTSD. Like all our workers, Daniel has a deep rich lived experience with people close to him, that has given him a caring natural personality.

Daniel

Lived Experience Mental Health Support Worker
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Stephen

Stephen is an older support worker with a deep life experience who motivates and relates to those around him.

Stephen

Lived Experience Mental Health Support Worker
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Harry

Harry believes in evidence based therapies and is an exceptionally hard worker, often going above and beyond to ensure that the participants he works with are safe.

Harry

Lived Experience Social Worker
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Michael

Michael specialities is in AOD, Skitzoeffective, cPTSD, Major Depression, Autism diagnosed participants. However, he has experience working with ABI's, Intellectual Disabilities, Mobility, BPD, and ADHD, and happy to connect if you resonanate.

Michael

Lived Experience Mental Health Support Worker
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Allison

Allison is a qualified registered psychologist with over 10 years experience and 15 years experience in therapy. She provides strategic mentoring for each of our lived experience peer support workers to help them better understand and develop outcomes with each of their participants.

Allison

Psychologist & Mentor
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Maria

Supporting people isn't just a job to me it's something I genuinely care about. My goal is to make a positive impact by building meaningful relationships, encouraging independence, and creating a safe, supportive environment where people feel respected, understood, and empowered.

Maria

Lived Experience Mental Health Support Worker
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Daniel
Michael
Andrea
Joshua
"[they] found a peer support worker just for me"
Clear Answers

Frequently Asked Questions

Daniel
Michael
Andrea
Joshua
No corporate speak or clinical jargo, .just real answers from people who care.

How can I trust you?

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We have supported people quadruple the average support worker tenure length. Quality over quantity, and we hope in time we can build trust, and look forward to the first step.

What if I cancel a lot?

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That is expected and it is not held against you. Consistency from us matters more than consistency from you, particularly early on.

What areas do you cover?

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The north eastern and eastern suburbs of Melbourne. If you are near the edge of that, call and ask rather than assuming.

Do I need a referral?

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No. You can contact us directly. Many participants come to us through a support coordinator, but you do not need one to get in touch.

How do I get started with Hearts of Gold Mental Health Support?

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You can book a consultation through our website, email, or call us directly! We can't wait for the opportunity to speak with you.

Does the NDIS cover mental health support workers?

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Yes, where psychosocial disability is recognised in your plan. Funding usually sits under Core Supports or Capacity Building depending on how your plan is written. Our page on how NDIS funding works explains the difference.

Are your services available online?

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Yes, though we prefer to work in person. However, if you need access to somebody to talk to and it's part of your plan, we can work with you.